Are you an employer?
Click here!Before the improved online services can be launched, a transition period is required to disconnect current IT systems and connect new ones. This transition period will take place during the holidays, starting on December 17, 2025. The services will be available again on January 12, 2026.
During this period:
- The online services will not be available.
- Customer service will still be available the week of December 15, but response times will vary. On December 18 and 19, customer service will only respond to urgent requests.
- Regional offices and call centres will be closed exceptionally from December 20, 2025, to January 11, 2026.
- The MÉDIC Construction app, the MÉDIC website, emergency medical service abroad, and Construire en santé (PAE) will remain open and accessible.
- Reminder: your employer will submit your hours worked in November and December 2025 when the services are available again in January 2026.
Find out more about the transition period as well as the key dates and services affected.
Find out more about the Chantier numériccq
Online services that are more accessible are coming in the next few weeks!
- Your client file on your mobile device
- One user ID for all your accounts
- A simpler way to access your information
- The ability to track the status of the requests you submit to customer service
The improved online services will be available on January 12, 2026!
As a result, online services will be suspended from December 17, 2025, to January 11, 2026.
Keep your current user ID and password to make accessing the online services easier.
Rest assured that we’ll remain available to help with tools, videos, and an FAQ.
