The CCQ needs to update its obsolete IT systems. This project is therefore essential to ensuring our systems remain reliable and secure.

We’re also taking advantage of the situation to improve the online services to make them more efficient and give you greater control over processes that you’ll be able to track more easily. These changes will also minimize the risk of errors and reduce paper waste.

The first phase of the project is scheduled to be launched in January 2026. It will significantly improve many features. For instance, you will be able to:

• Log in to your client file on your mobile device
• Use one user ID for all your accounts
• Enjoy a simpler way to access your data
• Benefit from an enhanced online monthly report
• Streamline the monthly report process
• Submit requests and follow up with customer service online
• Take advantage of a more secure way to access the services 

This step marks the beginning of a project that will evolve over time. New tools and features will gradually be added to continue to improve your user experience and meet your needs.

The improved online services are scheduled to become available on January 12, 2026.

Yes. Starting in January 2026, every user will have to create a new account to continue to access the online services. It will also be required to submit the monthly report in the improved online services.

Because the IT system will be overhauled, your account will not be transferred. By creating a new account, you’ll be able to log in to the new system. The good news is that the first time you log in to the new online services, you’ll be able to link your client file and recover all your information. Simple tutorial videos will guide you.

You have until December 3, 2025, to register for the online services in order to receive the security code necessary to finalize the process of logging in to your account before December 17. After this date, you will have to wait until January 2026 to create a user account.

If you already made a request and received your login information, you have until December 17 to finalize your registration.

In a large digital project such as this one, customer service response times may be longer than usual and technical adjustments to your file may be required. The customer service team will assist you to the best of their ability during this transition and additional support will be available. You will receive more information soon. 

Most of your services will remain the same. However, they will be simplified thanks to new tools.
A short transition period will be required because the layout will be different than the one you are used to, but some changes will be made progressively. Rest assured that we’ll be here to guide you every step of the way.

In order to make the transition easy, we’re providing you with the following:

• Video tutorials
• An enhanced customer service available by phone or online during the transition period

Yes. You will be able to access your file using your mobile device.

You will also be able to submit your monthly reports from a tablet or your computer.

To make the transition as smooth as possible, please make sure you:

• Have your current user username and password to make logging in to the online services the first time easier.
• Update your information in your existing file (email, address, phone number, associations, authorizations).
• Employers: you have until December 17 to submit a form or visit one of our regional offices to add an authorized person to your account.

The monthly report is an essential tool for employers in the construction industry. The goal of this project is to make it easier to use, minimize the risk of errors, and optimize how the information is processed.

By allowing users to have a clearer overview of the report and automating certain tasks, the monthly reports will be easier and quicker to fill out.

What you can expect:

• A more user-friendly interface for filling information
• Automated calculations to minimize the risk of errors and omissions 
• The option to save a draft, change it, and submit the report at any time
• Real-time processing status
• Data pre-validation with automatic warnings when errors are detected
• The option to copy a previous report when filling out a new one
• Easier archiving and quicker access to previous reports

Yes, you will have to use it once it is launched. The modernized monthly report will be the only version available, and all monthly reports will have to be submitted electronically.

The goal is to streamline the administrative and regulatory aspects. You can also use an approved payroll provider. Check the list of our approved partners.

You can contact our help line for employers at 1 877 973-5383 or your employer association.

Videos will also be available on the Chantier numériccq website to assist you in completing or amending a monthly report.

If you do not work with a services provider approved by the CCQ, you will have to create an account to submit your monthly report.

Moreover, starting in January 2026, any changes will have to be made in the client file. Creating an account will therefore be mandatory.

The monthly report for October must be submitted through the online services or via a service provider.

You will have until November 20, 2025, to make any changes necessary. Thereafter, any changes can only be made in January 2026, once the transition to our new IT systems is complete.

Information will be gradually processed starting on January 12, 2026. In the meantime:

• Hours worked in November and December 2025 will only be submitted to the CCQ in January. Employees will have to keep track of their hours worked using their pays stubs.
• Insurance coverage (MÉDIC Construction) will continue during this period.
• Vacation pay will be paid as scheduled.

We recommend you:

• Start planning to submit the monthly reports for November and December 2025 once the services are available in January 2026 to avoid any delay.
• Regularly check communications from the CCQ to keep up-to-date and to obtain any support needed.
• Use new online tools once they become available to make managing your monthly reports easier.

Services on paused: from December 17, 2025, to January 11, 2026.

Service available again: starting on January 12, 2026, with the launch of the improved online services.

Customer service will be available the week of December 15 but will only respond to urgent requests on December 18 and 19.

Our inspectors will be on duty as usual from January 5 to 11.

MÉDIC online as well as the emergency medical service abroad and Construire en santé (PAE) will remain available during this time.

Make sure you have your login information on hand because you will not be able to reset your password while the online services are suspended. 

You have until December 17, 2025, to request a statement of account.

You will receive more information soon.

You will not be able to create an account after December 3, 2025, because the process currently requires a security code to be sent to you by mail.

You will need this security code to finalize your registration. December 3 is the last day you can register and receive the code to finalize your registration before the online services are suspended on December 17, 2025. 

When the improved online services are deployed on January 12, 2026, you will be able to access a plethora of tools designed to help you navigate the new interface:

• knowledge bases containing numerous practical articles
• Tutorial videos to help you understand your new account interface
• Step-by-step guides to help you navigate the new features

Statuses M, F, and L will no longer exist. Instead, you must use statuses E, C, or regular, as the case may be.

Concretely:

• M (production machinery) and L (preparation hours) will become status A (voluntary contribution with benefits).
• Status F (paid administrator) will become regular status (regular employee).

For more information about the statuses, please consult the table here.

Effective January 12, 2026, your accounting firm will have its own client file. A contact person must be designated before December 12, 2025, to log in to the client file for the first time.

Your client file will be linked to the employers that have designated your organization as their accounting firm. The employers linked to you and for whom you are authorized to act (e.g., submit a monthly report) will be grouped together in a single file. The purpose is to make follow ups and updating your file (contact information, members of your personnel, etc.) easier.

• Each member of your personnel will have an account and the ability to access your organization’s file and authorized files. This will enhance security for your clients.
• An easier way to log in.
• Information that is easier to find.
• Greater autonomy to manage your information and resources.
• The ability to easily submit and track requests with the CCQ online.

This new position in the accounting firm will play a key role in the success of the launch of the improved online services. The person designated will be the firm’s primary point of contact and will receive the information they need to log in once the services are launched.

This person will also manage your firm’s authorizations.

As the designated contact, you will be in charge of:

• Adding or removing members of personnel in your firm’s client file.
• Granting members of the personnel access to client files. 
• Validating the list of employers converted by the CCQ to which you are authorized.
• Whenever the firm receives authorizations from a new employer, granting access to the file to other members of the firm.
• Managing the firm's personnel changes and granting authorizations for employers.

• Accounting software: the FC authorization number previously used to submit monthly reports will expire. To submit monthly reports, you will need to access your new account in the improved online services by entering your user ID and password. That’s why someone within your firm needs to be designated as the contact person; they will need to create a new account in January 2026. They will also need to link the firm’s client file and grant authorizations to other members of the personnel, if applicable.Validating the list of employers converted by the CCQ to which you are authorized.
• Monthly reports submitted via the employer file in the online services: if your name is listed as a contact (secondary user) who is authorized to access an employer’s file, you will be able to log in to the account and submit a report via the improved online services. However, it is highly recommended you create a user account to log in to your accounting firm’s account because all the employer files will be grouped together in your authorized files. In sum, a single user ID and password is all that will be needed.

One client file will be created per company name and address. For instance, if you operate under the name Accounting Inc. and you have three (3) businesses operating under the same name, three separate files will be created.

Another example: if you operate under two different names (ex.: Accounting Inc. and Accountants Inc.) with the same address, two separate files will be created.

Yes. But make sure the accounting firm or software you use is in our list of approved providers. 

Other conditions:

• be able to log in to the improved online services
• be authorized by the employer to submit the monthly report

By creating your user account and linking it to your firm’s file, you will have access to your file and your employers’ file for whom you are authorized to act. (A person from the firm must have granted you access to the employer file).

Please note that if your firm provides site identification services, statements of account, and labour management for your clients, you will not be able to log in to them as a contact in the firm’s file. The persons responsible for these services must be added by the employer directly within their file (the firm’s designated contact must ask the employer for authorization).

However, if these persons were already listed as contacts (secondary users) in the employer’s file, they will be able to access it by linking their file to their user account by clicking on “Utiliser mes accès des anciens services en ligne”.

No. The FC authorization number will no longer be valid. To submit a monthly report via authorized accounting software, you will first have to make sure you are added as a contact in the employer file.

You will then have to log in to your user account in the improved online services with your user ID and password.

Your firm’s designated contact will add you to the list of persons authorized to access the firm’s file. You will receive the details by email. You will then have to create a user account in the online services and link your firm’s file. 

Make sure all your employer files appear in “Mes dossiers autorisés”. If any are missing, contact the person designated.

You’ll find all the support you need at chantiernumericcq.org: 

• Guide for designated contacts
• Guide for members of the accounting firm
• How-to videos

You can also contact the dedicated number for employers: 1 877 973-5383