The launch of the improved online services has allowed us to lay the foundation for a project that continues to evolve over time. Our goal is now to add and update certain functionalities, one priority at a time, to continue to improve your experience. Stay connected to find out what changes are in store.

What is currently available to you:

• A client file available on mobile devices.
• One user ID for all their accounts.
• A simpler way to access data.
• The ability to track the status of the requests submitted to customer service.
• An improved monthly report. 

How-to videos

Watch our videos that provide step-by-step instructions on how to use the new features of the improved online services in connection with the monthly report.

Find information about major updates to the monthly report, including what has changed with the modernized platform and the main administrative and regulatory changes in effect since January 2026.

Designated contact

• Manage logins and authorizations.
• Consult the files of members of your organization.
• Provide support to members in the event of problems.

• Support your clients with the CCQ’s services.
• Consult your account and link your file.
• Communicate with the designated contact in the event of a problem.