The Charter of the French language and its regulations govern the consultation of English-language content.

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The improved online services continue to evolve!

The launch of the improved online services has allowed us to lay the foundation for a project that will continue to evolve over time.
Our goal is now to add and update certain functionalities, one priority at a time, to continue to improve your experience.

Stay connected to find out what changes are in store.

Check the accrued amount of your next vacation pay 
You can log in to your online file to view the accrued amount of your next vacation pay. Log in, then click on “Mon dossier” and then on “Mes heures enregistrées”.
 
This page displays your total hours reported, your accrued vacation pay, and the sum of your contributions.

Check my vacation pay and contributions
Submit online requests to customer service

You can now submit requests to customer service via the improved online services.

  1. In your online file, click on “Catalogue de services”. You’ll find the “Contactez-nous” form under “Nous joindre”.
  2. Fill out and submit the form.

Our teams will process your request and get in touch if needed. You’ll also be able to follow the status of your request in real time.

Submit a request
We’re here to support you

Whether you want to learn more about the improved online services, watch tutorial videos, read step-by-step guides, quickly find answers to your questions, or contact our team, you’ll find the support you need.

Visit the Support page
For more informations

Read frequently asked questions.

Read the FAQ
Keep up to date with the Chantier numériccq
What is the Chantier numéricqq?
The Chantier numéricqq is the ongoing evolution of the CCQ's online services.
Improved online services just for you!
Over the past few months, we’ve taken steps to understand your reality and your needs.
Hours worked in November and December 2025 submitted in January 2026
Preparation for the launch of the improved online services in January 2026
Workers: Get involved in the project today!
To ensure you enjoy a user experience that meets your expectations, your participation is key.
Stay connected by following us on social media

 

 

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